Training plays an increasingly important role in the security industry. City Security Services provides its employees with the best training opportunities available.

Our induction-training program, which includes classroom and on-site training, is structured and supported by SITO (Security Industry Training Organisation) - the only UK Government approved training body for the security industry. All training carried out at City Security Services is carefully tailored to meet the needs of each individual client.

Current codes of practice stipulate a minimum of two days of induction training followed by one-day site familiarisation training. City Security Services sets its standards higher. As such, we adopt a highly flexible but focused approach to our program, with allocated time for all aspects of the training being reviewed on a case-by-case basis dependent on client requirements.

Classroom Training
Our classroom induction-training program includes known criteria and assignment information, together with the standard induction-training subjects. In addition, we train our staff on interpersonal skills, telephone and message handling, as well as people management skills.

The classroom induction training is carried out at our headquarters, in a SITO approved training room. The course is instructed utilising spoken word, visual aids, practical exercises and written tests. It is conducted by our highly knowledgeable and competent Personnel Department.

On Site Training
During on site training our Security Officers are instructed on methods of application relevant to their duties, utilising a predetermined bespoke training plan. This training plan is designed with each client's specific needs in mind. We liaise closely with our clients, and invite their input in relation to these plans and the tasks therein. This ensures not only client satisfaction but also helps us formulate a clear understanding of our clients' requirements.

Specialist Training
Additional specialist training (which is provided by recognised training bodies and fully certificate) in both FIRST AID and FIRE can be undertaken upon client request (supplementary fees apply, please enquire for further details).

Additional Training
We are aware that the transient nature of the business world needs to be reflected in the services we provide, therefore we are constantly reviewing our operations in order to recognise any potential shortfall (or over manning) before it arises. Also this additional training aids us in identifying the need for refresher training, responding to requirements in furnishing individual officers with new skills specific to client needs.

In providing our staff genuine career opportunities, we actively promote vocational training to NVQ/City and guilds standards, adopting the SITO distance learning scheme for the 'Professional Security Officer' and 'Advanced Security Officer' qualifications.

Together with these qualifications, we also run internal and external training courses, to assist our staff with personal and career development.

Some of the additional training courses available at City Security Services include:

1. Site Supervisor Development
2. Operations Controller
3. Train the Trainer
4. Site Surveying Skills.

 
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